As part of our commitment to customer safety, we have launched a new Recalls Campaign VIN Lookup tool on our national website to keep owners informed about any outstanding recalls affecting their vehicles.
This new online tool allows owners to search our database by entering their Vehicle Identification Number (VIN) into the search field. In case the vehicle has an outstanding recall, the owner will be able to see up-to-date information on current or previous recalls, which provides greater transparency, convenience, and ease of use. Additional links to instruct customers where to find the VIN of their vehicle, how to access Transport Canada’s Motor Vehicle Safety Recalls database and comprehensive information on the industry-wide Takata recall are also available. This new resource provides owners quick and easy access to verify recall information and provides clear and consistent information for your teams to communicate to customers.